Starting from 0 €

Load It Up offers a 100% pay-as-you-go pricing model, with no subscription or fixed fees.
You only pay for what you use!

  • Reimbursement in case of event cancellation
  • Free test events
  • No limits
  • Access 0,1133 € / pax
  • + E-tickets + 0,4000 € / pax
  • + Zones + 0,0200 € / pax
  • Shifts 0,0300 € / shift
  • Coefficient per x event days + (x 0,3 / day)
  • Permanent Access 0,5000 € / pax / month
  • Visitor Access 0,1100 € / pax / month
  • Customizable email templates

Support & Assistance

Choose the plan that suits you

We also provide a more personalized support service, including phone assistance during business hours or extended hours, which is billed on a recurring basis. Outside of this service, support is provided exclusively by email, free of charge. You therefore only pay for the services you actually use.

Road Pass

Email support only, available Monday to Friday from 8 AM to 6 PM, with a response within 48 hours.

0 €
/ month
  • Online documentation
  • By email (48h response)

Crew Pass

Email support only, available Monday to Friday, from 6 AM to 10 PM, with responses within 24 hours.

99 €
/ month
  • Online documentation
  • By email (24h response)
  • Personalized support
  • Personalized coaching

All Access Pass

Email and phone support available 7 days a week, from 6 AM to 10 PM, with a dedicated phone number for calls.

499 €
/ month
  • Online documentation
  • By email (24h response)
  • Phone support 7/7, from 6 AM to 10 PM
  • Personalized support
  • Personalized coaching
  • On-site visit
  • Load It Up Mug

Sponsored Features

Custom Features Tailored to Your Needs

We create custom features based on your specific needs. You cover all or part of the development cost, and your request is prioritized.

  • Total Customization
  • Absolute Priority
  • Collaborative Development
  • Ongoing Adaptation

Starting from

800 €

All Your Questions, Our Answers

FAQ

No. Load It Up operates on a pay-as-you-go model: you only pay for what you use. There are no hidden fixed fees or subscriptions. The only recurring fees apply if you opt for phone support for enhanced assistance.
No. You have immediate access to all features. You are only charged for what you actually use, with no hidden costs or module limitations.
No. If an event is cancelled for any reason — including last-minute cancellations by an artist or the production — the event will not be billed.
No. Load It Up places no limits on the number of events, accreditations, scans, or users. The platform is designed to handle everything from a single event to large-scale operations, regardless of volume or complexity.
Yes, it is possible to limit the number of entries per accreditation list, allowing you to control costs while maintaining the necessary flexibility.
No, up to 48 hours before the event starts, you can delete accreditations and they will not be billed.
Invoices are issued on a monthly basis.
Yes, you have access to a global summary, detailed by module and event. You can also see in real time the cost of a specific event and block billing for an event if it should not be charged, for example in the case of a cancellation.